Privacy Policy

1. Scope and Responsible Party

This privacy policy explains how Calvitos24 GmbH (hereinafter "we", "us") collects, uses, and protects personal data when you visit our website or use our transport and logistics services. The controller within the meaning of Art. 4 No. 7 GDPR is Calvitos24 GmbH, Straße der Jugend 18, 14974 Ludwigsfelde, Germany.

2. Data We Collect

• Contact details you provide via our contact form or by phone (name, phone number, email, shipment details)
• Business data required for transport contracts (addresses, company data, signatures on delivery notes)
• Technical data when visiting the website (IP address, browser type, pages visited) — see Cookie Policy

3. Purposes and Legal Bases

• Processing inquiries and preparing quotes — Art. 6 (1) (b) GDPR (pre-contractual measures)
• Execution of transport contracts — Art. 6 (1) (b) GDPR
• Compliance with legal obligations (e.g. commercial and tax law, HGB/AO) — Art. 6 (1) (c) GDPR
• Website security and optimization — Art. 6 (1) (f) GDPR (legitimate interest)

4. Cookies

Our website uses cookies and similar technologies. For details on the cookies used, their purposes, and your choices, please see our Cookie Policy. Non-essential cookies are only set after your consent in accordance with § 25 TDDDG / ePrivacy Directive.

5. Data Sharing and Recipients

We only share your data where necessary: with subcontractors and partners involved in executing your transport order, with service providers hosting our website (hosting providers, typically within the EU), and with authorities where legally required. We do not sell your personal data.

6. International Data Transfers

Your data is processed primarily within the European Union. If data is transferred to countries outside the EU/EEA, we ensure an adequate level of data protection through EU Standard Contractual Clauses or adequacy decisions pursuant to Art. 44–49 GDPR.

7. Retention Periods

We store personal data only as long as necessary for the respective purpose. Business correspondence and contract data are retained in accordance with statutory retention periods (e.g. 6 years for commercial letters under § 257 HGB, 10 years for tax-relevant documents under § 147 AO). Consent-based data is stored until consent is withdrawn.

8. Your Rights

Under the GDPR you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure ("right to be forgotten", Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7 (3) GDPR), without affecting the lawfulness of processing carried out before withdrawal

To exercise your rights, contact us at +49 176 16355337 or by mail to our business address.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority for our company is:

10. Data Security

We use appropriate technical and organizational measures (Art. 32 GDPR) to protect your data against loss, manipulation, and unauthorized access — including encrypted transmission (TLS/SSL) on this website.

11. Changes to This Policy

We may update this privacy policy from time to time. The current version is always available on this page. Status: October 2026.